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Clarify call state, recording, and fallback for dial SIP transfers - #1362
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stephenvapiai merged 2 commits intoOct 26, 2026
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Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
stephenvapiai
marked this pull request as ready for review
October 26, 2026 18:03
stephenvapiai
enabled auto-merge (squash)
October 26, 2026 18:03
amanda-vapi
approved these changes
Oct 26, 2026
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The blind transfer guide documents the
refer,dial, andbyeSIP verbs but doesn't say what happens to the original call once adialtransfer starts. This adds a short "Call state after a dial transfer" section clarifying thatdialkeeps Vapi bridging the call (so recording continues and there's no built-in way to return the caller to the original assistant), unlikerefer, which hands the call off independently. It also adds a matching troubleshooting row and links to assistant-based warm transfer and the transfer-destination-request webhook as the supported ways to resume the original assistant.No other pages were changed.