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docs: clarify paid subscription handling during account conversion #26061

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14 changes: 10 additions & 4 deletions content/manuals/accounts/organization/setup/convert-account.md
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Expand Up @@ -14,7 +14,7 @@ aliases:

Learn how to convert an existing user account into an organization. This is
useful if you need multiple users to access your account and the repositories
it’s connected to. Converting it to an organization gives you better control
it's connected to. Converting it to an organization gives you better control
over permissions for these users through
[teams](/manuals/accounts/organization/manage/manage-a-team.md) and
[roles](/manuals/security/roles-and-permissions/_index.md).
Expand Down Expand Up @@ -49,6 +49,11 @@ an organization:
removed email address for another account after converting.
- The current subscription will automatically cancel and your new subscription
will start.
- If you have a paid individual subscription, such as Docker Pro, it will be
canceled when you convert your account. Docker doesn't refund the unused
portion of a paid subscription. Consider timing your conversion near the end
of your billing cycle to avoid losing unused subscription time. For specific
questions about your subscription, contact [Docker Support](https://docs.docker.com/support/).
- Repository namespaces and names won't change, but converting your account
removes any repository collaborators. Once you convert the account, you'll need
to add repository collaborators as team members.
Expand All @@ -65,8 +70,8 @@ an organization:

> [!IMPORTANT]
>
> Converting an account into an organization is permanent. Back up any data
> or settings you want to retain.
> Converting an account into an organization is permanent. Back up any data or
> settings you want to retain.

1. Sign in to [Docker Home](https://app.docker.com/).
1. Select your avatar in the top-right corner to open the drop-down.
Expand All @@ -75,8 +80,9 @@ an organization:
cannot be undone and has considerable implications for your assets and the
account.
1. Enter a **Username of new owner** to set an organization owner. The new
Docker ID you specify becomes the organization’s owner. You cannot use the
Docker ID you specify becomes the organization's owner. You cannot use the
same Docker ID as the account you are trying to convert. The Docker ID is
case-sensitive.
1. Select **Confirm**. The new owner receives a notification email. Use that
owner account to sign in and manage the new organization.